Category Archives: Social Responsibility

5 Key Thoughts and Principles of Leadership (Part 5 of 5)

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This is the last in the series of key thoughts and principles of leadership from an interview with a CEO.  You can find the previous key thoughts and principles below:

Part 1: Know Who You Are     Part 2: Be a Listener/Listen Broadly

Part 3: Courage and Attitude   Part 4: What is your Philosophy of Leadership

5-COMMUNICATION-What do you believe in and how can you communicate that most effectively?  You say more by saying less. Be authentic and genuine. We all can learn a lot and do a better job with this.  Style never displaces substance.  you have to avoid the situation where your team says…”Pass me the hemlock please”.  You have to work on your communication skills all the time-you always can improve.  You deploy the right style with the right audience , then tailor the message-length, style, substance.

Are leaders and great communicators born or made? I get this question a lot.  I believe that lots of leadership skills that can be learned. Even if you are not wired that way-you can get over that.

Two questions you need to ask yourself:

1-Before you say anything that is emotionally charged, ask yourself “Is what I am about to say necessary?” I have to ask you…If you sit in meetings, how much commentary would not pass that test?    Ask yourself, “Will what I am about to say advance the discussion, add a new dimension that matters and is relevant and important OR is what I have to say a regurgitation of what others have said?”   If what you want to say needs to be backed up, it is necessary. But if it is argumentative for sake of disagreeing, you don’t do it. This works in families as well.

2-Is what I am about to say, kind?  I mean this in an exploratory and inquiry based way, not sugar and spice.  How you say things is more important than what you are going to say.  Will you say it in the right way and will it be constructive or destructive?  How many times have we seen a relevant point delivered in the wrong way?

 

 

 

 

 

 

Five Key Thoughts and Principles of Leadership (Part 3 of 5)

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(Note-you can find the first post that outlines the background of this series here and here. This is the third in the series.

3-COURAGE AND ATTITUDE- Let me share something with you. Almost every leader likes people to be happy. I want everybody to be happy.  That is a positive and a detriment. But sometimes, you have to have the moral courage to make a decision that will disappoint and upset people.  If you are going to be a leader, you have to step up and put up.  You have to make the call.  There will be a percentage who will hate the decision and will try to mitigate, resist, or sabotage the decision.  It’s hard work and not easy to do.  I screw it up all the time because of blow back.

Remembering Our Fallen

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For many of us, next Monday signals the beginning of summer. Grilling outdoors, camping, vacation plans, lounging by the pool, final exams, graduations, and new beginnings. Yet, I urge all  of us to pause for a long moment to remember those brave men and women, who throughout our Nation’s history, have willingly stood in harm’s way, fought, and died in support of our country’s freedoms, ideals, and values.

We owe an immense and growing debt to these heroes and their families for their sacrifice.

Five Key Thoughts and Principles of a Leader (Part 2 of 5)

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I shared the background of these thoughts in on the 5/10/13 post. Here is the second key thought of a leader.

2.BE A LISTENER/LISTEN BROADLY:     There is a difference between hearing and listening. People size you up.  Be a good broad listener. You can do this by listening to people who have a radically different point of view.  The key is not to necessarily agree with them, but to understand what is important to them and what they value.  There will come a time when you will need to work with them on something that is important to you.  Understanding what is important to you helps you frame the discussion. You don’t have to agree with what they say, but listen broadly.

LISTEN DEEPLY: When people come to you or bring you something for your attention or you ask for information, listen deeply.  Take the two words-“listen” and “silent”.  I’m not sure there is a coincidence that both of them have the exact same letters. Speak little and do much.  It is your job to create a safe haven for them to share what is on their heart as well as what is on their mind.You want to invite (not pull) their concerns, thoughts and feelings.

I’ve learned that the bigger the title, the less people will tell you.  It’s not that people are lying to you but everybody has a nuance to the story.  You get the truth but not the whole truth. You have to find what is not being said.  Listening for what is not said, looking at body language. Hear what is not said, pick up on it and we ultimately get to the crux of the matter. That’s why the more important the conversation, the more important it is to look at the person. You learn more on the nonverbal communication by meeting face to face.  The more detached the communication, such as instant messaging or texting, the less you get of the story. Think of it as a continuum. The more important the conversation, the more personal it needs to be.

Practice muzzle spasm- If you have to do most of the talking, it’s bad, they have to search for the nugget.  Iv’e been told “we need you to speak up quicker and say more.”  I get it. I know that this can drive people crazy.  But you need to know that I try to listen first then give my input. I don’t want to stifle the conversation or perspectives from others.

 

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Five Key Thoughts and Principles of Leadership (Part 1 of 5)

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During a recent executive education program we led, the CEO of the organization came to have an informal discussion with the participants.  The focus of the executive education program was to build additional perspectives and capabilities as the organization was preparing itself to continue to lead in a highly volatile market.  The CEO started off by noting that nothing that the CEO was about to say was new, because they had heard these five key thoughts and principles from previous town hall meetings. I asked if I was able to take notes and share the nuggets, which was granted.  I’ll outline these five key thoughts and insights in a series of posts, starting with the first thought from the CEO.

1-KNOW WHO YOU ARE- You need to know what you believe, your sense of right and wrong, what makes your heart sing, what depresses you, what makes you angry, and what makes you happy.  If you don’t have personal clarity in your own mind, it will be more difficult for you to be a leader and have others follow you.  If you don’t know where you are, its hard for you to know where you are going.

How do you do that? Start with your personal belief set-spiritual, political and everything in between.  Nothing is necessaily right or wrong. But it is VERY important for you to clearly think this through.  You might be asked to articulate this. What are your underpinnings?  If you get fog or vagueness, you are missing the boat and you are less effective as a leader.

You’re NOT selling your point of view but you may be forced to look at right and wrong (ethics).  You must be prepared to articulate what the red lines are for you.  This is the foundation-immutable, anchors, immutable principles for integrity.  Finally, be careful how you deploy your beliefs but do not depart from them.